Question 1

How much does air conditioning cost to install in a London flat?

Accepted Answer

Published starting prices are from £95 a month over 24 months for two rooms after the grant, where it applies. A typical one-room system is shown from £100 a month, before the grant. Your firm price comes within an hour of your enquiry.

Question 2

Do I qualify for the £2,500 heat pump grant?

Accepted Answer

The Boiler Upgrade Scheme can contribute £2,500 towards an eligible air-to-air heat pump if you own the property in England or Wales and the system replaces eligible heating. We check this before we apply, and deduct the grant from the price rather than asking you to claim it back.

Question 3

Is it noisy?

Accepted Answer

Indoor units are as quiet as 19 dB on low — quieter than a fridge. The outdoor unit sits outside, and we place it where it will not sit against a neighbour's bedroom window.

Question 4

Does it heat as well as cool?

Accepted Answer

Yes. An air-to-air heat pump is air conditioning that also heats. The same indoor unit warms the room in winter and cools it in summer. Cooling-only systems exist, but they do not heat and they do not qualify for the grant.

Question 5

Do I need planning permission?

Accepted Answer

Most houses can fit one outdoor unit under permitted development. Flats, listed buildings and conservation areas often need consent or drawings. We flag that before we quote, and we do not treat it as a surprise at survey.

Question 6

Is the price you quote the price I pay?

Accepted Answer

Yes. Published figures are starting prices. Your firm price comes within an hour of your enquiry, and it holds at survey unless you change the job.

Question 7

What does finance actually cost?

Accepted Answer

Headline monthly prices use 24 months at 0% APR. Every monthly figure on this page sits next to a representative example. Brisk is a credit broker, not a lender.

Question 8

When does the grant come off the price?

Accepted Answer

Where the Boiler Upgrade Scheme applies, we deduct £2,500 from the installation price. One-room systems are shown before the grant because we do not advertise them with it.

Question 9

How much is the grant for air-to-air heat pumps?

Accepted Answer

The Boiler Upgrade Scheme currently contributes £2,500 towards an eligible air-to-air heat pump. Where it applies, Brisk deducts it from the installation price rather than asking you to claim it back later.

Question 10

Do I apply for the grant myself?

Accepted Answer

No. If your home qualifies, Brisk applies through the scheme on your behalf. Ofgem then contacts you to confirm that you agree to the installer applying.

Question 11

Does my air conditioning qualify?

Accepted Answer

The grant is for eligible air-to-air heat pumps that heat and cool. The system also has to replace eligible existing heating and meet the scheme's technical rules. We check this before we apply.

Question 12

Can I get the grant for cooling-only air conditioning?

Accepted Answer

No. Cooling-only air conditioning is not a heat pump, so it sits outside the Boiler Upgrade Scheme.

Question 13

Can I get the grant if I live in a flat?

Accepted Answer

Yes, if you own the flat and the system meets the scheme rules. Freeholder or managing-agent consent is a separate practical step, not a grant rule.

Answers before you pick up the phone

The questions we hear first

What it costs

The government grant

Still stuck?